LATEST POSTS

The advantages of declarative user stories

BY Simon Schreiber on March 15, 2022

What exactly is the difference between declarative user stories and imperative user stories and when should you use which? In this post, we’ll delve into the advantages and disadvantages of both. Read more »

Developing a customer centric mindset by Amon Kiplagat

BY Andres Phillips on January 21, 2022

Amon Kiplagat, Founder and CEO Hyve, discusses how product managers can engage with customers and build better relationships by adopting a customer-centric mindset. Read more »

SUNDAY REWIND: How to make products that customers love

BY Louron Pratt on October 3, 2021

With our first #mtpcon London hybrid event approaching on October 21 and 22, we thought it make for the perfect opportunity to turn the clocks back to when we hosted our very first #mtpcon London in 2012. This week on Sunday Rewind, we look at Marty Cagan’s talk on making products that customers love. Read more »

You are not your user

BY Jorge Rodriguez-Ramos on June 1, 2021

Hi there 👋 nice to meet you. Let me tell you a fun fact about me. I’m the Head of Product for an erotic audio service for womxn. Yep, you read that right: A platform with more than 2000 erotic audio stories targeted at womxn. Read more »

Why every product and UX leader needs to be a storyteller

BY Jessica Hall on April 13, 2021

What are the priorities for the next few months? It’s the question I asked every time I went to help an organization struggling to release a new product or get customers to adopt their current ones. Sometimes people answered by saying they needed to ship things by a certain date, sometimes they gave me some Read more »

How to keep customers satisfied when announcing product changes

BY John Allen on March 16, 2021

Product changes are an inevitable part of any business. Whether it’s a whole new release or just an update, product improvements are what keeps customers coming back. Something this important needs to be communicated successfully to ensure that the customers know the changes and how they will benefit them. Let’s look at how you can Read more »

Building a new Social Future by Aditya Mukherjee

BY Eira Hayward on February 22, 2021

Customer centricity is a core value at Indian social startup Hike, its senior product manager Aditya Mukherjee relates in this talk to ProductTank Delhi, which looks to examine why customer centricity is difficult to crack. The main driver at Hike, he says, is as follows: in a world that has evolved tremendously in the last Read more »

Wireframes Aren’t Just for Designers

BY Leon Barnard on January 24, 2020

Wireframes are often underused in the product development process but, as I’ll explain in this post, they can be invaluable in facilitating communication and knowledge transfer. Using pen and paper to sketch out concepts and designs for software began with the birth of the graphical user interface (GUI) in the 1980s. It was a simple Read more »

Improving the Accessibility of the iTaxi Mobile App: a Case Study

BY Katarzyna Malecka on January 3, 2020

The accessibility of digital content is often an afterthought, but every user deserves to have convenient access to services. This is how we’ve adapted our iTaxi ride-hailing app for the visually impaired and blind. Overview iTaxi is a platform that connects users and licensed cab drivers (like FreeNow, Lyft, Uber, or Bolt) in major cities Read more »

How Accurate Is Your UX Research Data? By Martina Kuvalja

BY Andres Phillips on November 18, 2019

Martina Kuvalja is a Senior Researcher at the University of Cambridge. In this ProductTank London talk, she explains how you should go about collecting data if you are part of a small team, and how to have meaningful conversations with the research members of your team. She speaks about: User Experience (UX) application Types of Read more »