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User Feedback, The Google+ Way

BY Sam Collins on July 25, 2011

Direct feedback from users of your product is an essential part of product management. While analytics will provide heaps of data to infer what users are thinking, direct feedback from users adds another dimension to this data. And Google seems to have upped the stakes recently. This is a look at one of the most important aspects Read more »

The State of Product Management

BY Nic Newman on March 28, 2011

Product management is a nascent and little understood role within many media companies, and I was commissioned by the BBC to research the state of product management in media drawing on specific BBC projects and consulting companies such as Channel 4 Television, the New York Times, the Financial Times, The Guardian News & Media, YouTube, Read more »

7 things I wish I knew before I became a product manager

BY Cathy Ma on March 21, 2011

About a year ago I started a soul-searching process.  I was ‘suffering’ from professional schizophrenia.  I started my career as researcher on the sociology of Wikipedia with the emphasis on community dynamics and trust, then joined Yahoo! as their community go-to person.  I contributed product ideas, helped them formed their European objectives, and did some Read more »