Product Management Skills

In a recent blog post Mind the Product’s director of training, Rosemary King, said that getting an edge as a product manager means “collecting as many valuable experiences as you can from as many places as possible,” and we’ve got plenty in the pipeline next year to help you do just that. Our 2018 is shaping up to Read more »

Mind the Product is above all a community of product managers who strive to push our craft of product management forward by sharing our insights, lessons learned, and pitfalls to avoid. We’ve already highlighted the Top 10 Product Talks from across our conferences and meetups, but not everyone wants to get up on stage to Read more »

It’s been nearly 15 years since Bain’s Fred Reichheld first introduced the Net Promoter System (NPS), a simple calculation of customers’ willingness to recommend a brand. By asking a single question, “How likely are you to recommend us to a friend?”, NPS distilled the complex topic of customer satisfaction into a single number. And a decade Read more »

For better or worse, the turning of a calendar year conveniently provides us with an opportunity for introspection. This time of year, we examine what we have accomplished, how we feel about it, what we want to do, what we dream of doing, and what our goals are for the coming year.  Sadly for us Read more »

I was recently on a long haul flight and ended up whiling away my time watching random shows on the in-flight system. One of the shows I watched was a sitcom. I didn’t find it great (in fact I don’t remember chuckling at even one single joke) but I still ended up watching a bunch Read more »

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. Why is Designing for Emotion so Important? When we recall past experiences, we are not wired to remember the whole experience with total accuracy. Read more »

There’s an apocryphal tale that the poet Samuel Taylor Coleridge was the last person to have read everything. Given that he died in 1834 and the vast increase of information there’s been since then, you can understand how the tale started. Even 200 years ago, it was still possible to be an expert in many Read more »

It starts local. A friend asks you to come to a meet-up, or to have a beer with a few friends from Silicon…(Valley, Alley, Roundabout, Beach, insert your fave here). Or you set up a coffee with a cool product manager or designer you know. They tell you about some books to read. Then you head Read more »

Observations of a B2C startup product manager working in enterprise. I once heard an anecdote about a very young child being told a story about a very old man. The child was asked to imagine what this octogenarian would look like. And the child said that as he was very, very old he must be very, very tall… To this Read more »

When No-one Agrees With Your Roadmap When I arrived at Workbar, a growing co-working space headquartered in Boston, I had to wrap my arms around what the product was, how they did releases, and who decided what was going to be in the next sprint. Turns out that it was a bit of a mess, Read more »