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If you join us remotely you can expect to plug into our live event being held at the Yerba Buena Center for the Arts (YBCA). You’ll soak up insights from the live-streamed keynote talk.
If you are joining us for our live event at the Yerba Buena Center for the Arts in San Francisco, you’ll soak up insights from live keynote talks IRL!. It will be a similar format to our previous in-person events, with some networking time in the morning and after the event.
We are returning to our pre-pandemic, single-track format this year. There will be some optional sessions and activities during the breaks (spotlight talks, Q&As, speed networking, etc.), details will be confirmed much closer to the day.
Putting it simply, running a physical conference just costs more money than a digital-only event, and this is reflected in the price. We also have a much smaller limit on the amount of people we can host at our in-person venue this year, however not all of our in-person costs map to this smaller audience. In no way does the difference in price reflect the quality of your experience.
We will be running pre-conference workshops on June 13. Tickets typically sell out very quickly, they are now on sale, make sure you book early to avoid disappointment. You can learn more about what will be on offer here.
We are currently working on an impressive line-up of speakers with a wide range of experiences. Some of the speakers you will be familiar with and know very well, others will be less known and you might not have heard of until now. We try to balance a range of voices in the industry from world-renowned voices to deeply practical stories from those actively in roles like you. Learn more about each speaker here.
We are in the middle of planning the structure and content for our event. You can see the schedule for the day here, more details to come soon.
We aim to share the topics being covered by our keynote speakers a couple of weeks before the conference. However, this is a fast-moving industry and we allow speakers to alter their talks up to the last minute to ensure we have the most relevant content. We will also be publishing talk titles and talk descriptions for our breakout speakers before the conference.
To get an indication of what to expect, you can see talks from our past conferences here.
If you’re a new mother, we’ve got a private room set aside just for you at the conference venue with power, but no refrigeration. Just get in touch with the team and let us know if you need it!
Real-time captioning will be available for all talks on conference day, provided by White Coat Captioning. This will be clearly visible from a number of places in the hall – if you need close proximity access, do please get in touch and we will help arrange a solution.
There is a manned coat check which you can use as soon as you’re through registration. There is nowhere at the venue to store bags e.g. rucksacks, laptop bags, suitcases etc
Full-Day Workshops – light breakfast and lunch provided. Coffee and water will be available all day.
Conference – A light breakfast and lunch will be provided. Coffee, water, and snacks will be available all day (including barista coffee). If you bring a reusable water bottle, refill stations will be located around the venue. Snacks & drinks will be available at the drinks reception after closing remarks.
Drinks reception – this will be held at The Yerba Buena Center for the Arts after the conference, light refreshments will be provided.
We will always provide at least one vegetarian/vegan and gluten-free option as well as dairy alternatives for coffee and tea. Given the scale of the event and the limitations of the venue, we are unable to cater to specific dietary requirements or allergies, although food is marked with allergens.
If you have specific questions about dietary needs please get in touch beforehand.
Currently the venue doesn’t require proof of vaccination or a negative test to enter the venue, and no mask is required indoor- this is subject to change depending on local public health conditions. If there are any changes, we will be communicating these prior to the event.
Tickets for the conference and workshops are all completely separate. Conference tickets do NOT give you access to workshops, nor do workshop tickets give you access to the conference.
You may indeed! Just get in touch with hello@mindtheproduct.com with your confirmation number(s) and we will generate one for you.
No, just turn up with your e-ticket (QR code) ready to scan to get access to the event. Your QR code was emailed to you when you bough your ticket and you will find it in your Registration Confirmed- #mtpcon San Francisco email. If you are having issues locating this, please email hello@mindtheproduct.com.
We require a minimum order of 5 tickets to issue an invoice. Early Bird conference tickets cannot be purchased by invoice. Request to pay by invoice by emailing hello@mindtheproduct.com.
Please note that we will not issue any invoice after 31st of May.
Yes, but only the current ticket holder can do this.
You can update your ticket details up to two days before the event, including name, job title, etc. Please make sure these details are correct as they will be what is shown on your online event profile and in-person event badge.
You can change the details associated with your ticket by clicking the “Already registered” link on our Cvent Event info page. Enter your confirmation number and click “Modify registration” on the Cvent Confirmation page.This will take you back through the registration process. Work through and amend the “Attendee information” section(name, surname and email address etc) and click “Next” to continue. Once you are sure everything is correct, click “Finish” to confirm the changes.
If you need assistance please contact us at hello@mindtheproduct.com and we will help you make the updates.
Yes, but only the current ticket holder can do this.
You will be able to transfer your ticket to a colleague by clicking the “Already registered” link in our Cvent Event info page, you will need to enter your confirmation number and click “Transfer ticket” on the Cvent Confirmation page. You will be asked to enter name, surname and email address of the person you are transferring the ticket to. Once you have filled out the information, click “Submit” to confirm.
If you need assistance please contact us at hello@mindtheproduct.com and we will help you make the updates.
The only discounts we offer are Early Bird conference tickets (limit 5 tickets per order), which sell out quite quickly, and the team discount on General Release and Last Chance conference tickets where we offer a 10% discount on 10 or more tickets. The ticket limit for purchasing online is 25. If you require more than 25 tickets, please email us at hello@mindtheproduct.com. Team Discount does not apply to our Early Bird tickets.
To ensure you hear about future conference ticket offers, make sure you subscribe to our mailing list.
We offer a full refund up to one month before our conference. To request a refund, please email hello@mindtheproduct.com with your confirmation number, putting Refund in the subject line. Alternatively, you could arrange for your ticket to be transferred to a colleague.
For ticket transfer requests from In-person to Digital, we will only offer a refund for the difference if we receive the request up to one month before the conference. To request to change from In-Person to Digital, please email hello@mindtheproduct.com with your confirmation number.
Yes, but only the current ticket holder can do this.
You will be able to transfer your ticket to a colleague by clicking the “Already registered” link in our Cvent Event info page, you will need to enter your confirmation number and click “Transfer ticket” on the Cvent Confirmation page. You will be asked to enter name, surname and email address of the person you are transferring the ticket to. Once you have filled out the information, click “Submit” to confirm.
If you need assistance please contact us at hello@mindtheproduct.com and we will help you make the updates.
You can connect with your fellow #mtpcon San Francisco attendees on the attendee hub, our official event platform. Details will be emailed to ticket holders closer to the event. You’ll also be able to take part in digital speed networking whilst attending the event digitally.
We don’t share any attendee info before or after the event. We respect our attendee’s privacy and are compelled by data protection laws to respect this. We do allow people to opt into our networking app in order to make the most of the connections on the day. More details on the networking app will be shared with ticket holders closer to the event.
You can connect with your fellow #mtpcon San Francisco attendees on the attendee hub, our official event platform, once the conference has started (you’ll be able to send direct messages and save details of any contacts you make). Details on how to access the attendee hub will be emailed to ticket holders nearer the event.
You’ll also be able to connect with your fellow attendees by:
The Yerba Buena Center for the Arts (conference venue) is located in the heart of San Francisco’s SOMA neighbourhood, 701 Mission Street, across the street from SFMOMA and the Moscone Convention Center.
AMA Conference Center (workshops venue) is located on the second level inside the San Francisco Marriott Marquis.
The Yerba Buena Center for the Arts does not offer on-site parking. The closest parking is at 130 3rd St SF.
For AMA Conference Center, parking is available at the San Francisco Marriott Marquis Hotel (415-896- 1600). Please call the hotel directly for current rate information. Parking is also available at the Yerba Buena Parking Garage at 5th Street and Mission Street.
Conference venue
For all accessibility information for the conference, please visit the Yerba Buena Center for the Arts’s website where you can view all information needed about the venue.
Workshop venue
All the hotel space leading to the entrance to AMA Conference Center is wheelchair accessible. Also, the hallways, meeting rooms and restrooms are wheelchair accessible. If you need to have an assisted listening device available, please let us know before the day of the workshop, so we can ensure there is one available at the venue.
Contact us
If you have any accessibility requirements you think we should be aware of, please let us know before the day so that we can ensure we meet your needs and have someone on hand to assist you if required.
Absolutely. Please fill out this form and we will issue you with an invitation letter. You will need to have already purchased a ticket for us to send you a letter. If your visa application is rejected for whatever reason, you can still request a refund in alignment with our refund policy.