19th October 2023, Workshops and Leadership Forum
20th October 2023, In-Person & Online
- Generalkeyboard_arrow_right
In a nutshell, can you explain the event to me? What is changing from the previous year?
Expect a jam-packed day, full of product inspiration. At #mtpcon, we bring together the most brilliant minds in product, our incredible speakers – to share their insights and expertise with you. Plus, with over 1000 of your product peers attending, this is a fantastic networking opportunity for anyone looking to build better products and stay ahead of the curve.
The main conference event will be held on Friday 20th October, and we’re thrilled to announce that we’ll also be hosting our sell-out, in-person workshops and Leadership Forum the day before the conference on Thursday, 19th October.
What does the event will look like for digital-only ticket holders? How will the experience be different to the in-person event?
If you join us remotely you can expect to plug into our live event being held at the Barbican Centre. You’ll soak up insights from the live-streamed keynote talks.
What does the in-person day look like? How is it different to the digital-only experience?
If you are joining us for our live event at the Barbican Centre in London, you’ll soak up insights from live keynote talks IRL! You’ll be surrounded by your product peers with breakout activities between talks and opportunities for structured networking in the morning and after the event.
Why are the digital-only tickets cheaper than the in-person tickets?
Simply put, running a physical conference costs more money than a digital-only event, and this is reflected in the price. We also have a much smaller limit on the amount of people we can host at our in-person venue, however not all of our in-person costs map to this smaller audience. In no way will the difference in price reflect the quality of your experience.
Will the conference be multi or single-track?
The conference will return to our tried and tested, single-track format. There will be some optional sessions and activities during the breaks (spotlight talks, Q&As, speed networking, etc.), with details to be confirmed much closer to the day.
Will you be running other events in conjunction with the conference?
Yes, we will be running our pre-conference workshops and Leadership Forum on 19th October. Tickets typically sell out very quickly, they are now on sale, make sure you book early to avoid disappointment. Check out the schedule for the day.
Are there any covid restrictions for this event?
Currently the venue doesn’t require proof of vaccination or a negative test to enter the venue, and no mask is required indoor- this is subject to change depending on local public health conditions. If there are any changes, we will be communicating these prior to the event.
Who is speaking at the conference?
You can see the full line-up of speakers.
Will you release the topics that will be presented before the conference?
We aim to share the topics being covered by our keynote speakers a couple of weeks before the conference. However, this is a fast-moving industry and we allow speakers to alter their talks up to the last minute to ensure we have the most relevant content. To get an indication of what to expect, you can see talks from our past conferences here.
Will I be able to have a copy of the talk slides after the conference?
We do not distribute slides from the conference talks as the content belongs to the speakers, please note that we will include the ones that have been made publicly available in a follow-up blog post after the conference. Videos of the talks will be released every week following the conference, so you will be able to review those at your convenience.
Is there a new mother’s area at the conference?
If you’re a new mother, there will be a private room set aside just for you at the venue with power, but no refrigeration. Just get in touch with the team and let us know if you need it!
Do you provide live captioning at the conference?
Real-time captioning will be available for all talks on conference day, provided by White Coat Captioning. This will be clearly visible from a number of places in the hall – if you need close proximity access please get in touch and we will arrange a solution.
Is there a coat or bag check at each of the events?
There is a manned coat and bag check which you can use as soon as you’re through registration.
- Conference Day – There is a manned coat and bag check which you can use as soon as you’re through registration.
- Workshops – There is no manned coat check at our workshop venue but there will be space in the training rooms to put aside your belongings.
What food and refreshments will be provided at the conference events?
Full-Day Workshops – light breakfast and lunch provided. Coffee and water will be available all day.
Conference – a light breakfast and lunch will be provided. Coffee, water, and snacks will be available all day (including barista coffee being served on the Stalls Foyer). If you bring a reusable water bottle, refill stations will be located around the venue. Snacks & drinks will be available at the drinks reception after closing remarks.
Afterparty – snacks & drinks will be available.Will special food be provided for special dietary requirements?
We will always provide at least one vegetarian/vegan and gluten-free option as well as dairy alternatives for coffee and tea. Given the scale of the event and limitations of the venue, we are unable to cater to specific dietary requirements or allergies, although food is marked with allergens.
If you have specific questions about dietary needs please get in touch beforehand at hello@mindtheproduct.com
- Your Leadership Forum ticket keyboard_arrow_right
Leadership Forum + Conference = Separate tickets You should, of course, also join us at the conference the day after the Leadership Forum but tickets are completely separate. Conference tickets do NOT give you access to the leadership forum, nor do leadership forum tickets give you access to the conference. Get your conference ticket here.
How do I purchase a ticket?
You will need an invite code to access a ticket:
If you are not part of our Leaders Program, you need to apply here. Details of this event will follow a successful application.
If you’re already on our Leaders Program mailing list you should have received your invite code via email – there is no need to apply again! If tickets are on sale and you’ve not received an email invite for this event then just drop us a line at hello@mindtheproduct.com.Is there a schedule for the Leadership Forum?
Check out the schedule for the day.
Ticket transfers are not possible for invite-only events such as this one. If you need to update any of your own details before the event ( job title etc) please contact us on hello@mindtheproduct.com and we will help you make the updates.Do I need to print out my ticket?
No, just turn up with your e-ticket (QR code) ready to scan to get access to the event. Your QR code was emailed to you when you bought your ticket and you will find it in your Registration confirmation – #mtpcon London Leadership Forum 2023 email. If you are having issues locating this, please email hello@mindtheproduct.com.
- Your workshop ticket keyboard_arrow_right
Workshops + Conference = Separate tickets
You should, of course, also join us at the conference the day after the workshops but tickets are completely separate. Conference tickets do NOT give you access to the workshops, nor do workshop tickets give you access to the conference. Get your conference ticket here.
Do I need to print out my ticket?
No, just turn up with your e-ticket (QR code) ready to scan to get access to the event. Your QR code was emailed to you when you bought your ticket and you will find it in your Registration confirmation – #mtpcon London workshop 2023 email. If you are having issues locating this, please email hello@mindtheproduct.com.
Can I change the details on my ticket?
Yes, but only the current ticket holder can do this.
You can update your ticket details up to two days before the event, including name, job title, etc. Please make sure these details are correct as they will be what is shown on your online event profile and in-person event badge.
You can change the details associated with your ticket by clicking the “Already registered” link on our Cvent Event info page. Enter your confirmation number and click “Modify registration” on the Cvent Confirmation page.
This will take you back through the registration process. Work through and amend the “Attendee information” section(name, surname and email address etc) and click “Next” to continue. Once you are sure everything is correct, click “Finish” to confirm the changes.
If you need assistance please contact us at hello@mindtheproduct.com and we will help you make the updates.
- Your conference ticket keyboard_arrow_right
Do you offer discounts for students, startups, non-profits, etc?
The only discounts we offer are Early Bird conference tickets (limit 2 tickets per order), which sell out quite quickly, and team discounts on General Release and Last Chance conference tickets where a 10% discount applies on 10 or more tickets. The ticket limit for purchasing online is 25. If you require more than 25 tickets, please email us at tickets@mindtheproduct.com. Team Discount does not apply to our Early Bird tickets.
We do not have any discounts available for team purchases of our workshops or Leadership Forum.Does my conference ticket give me access to the workshops?
Tickets for the conference, workshops and Leadership Forum are all completely separate. Conference tickets do NOT give you access to workshops, Leadership Forum tickets do NOT give you access to conference and vice versa.
Do I need to print out my ticket?
No, just turn up with your e-ticket (QR code) ready to scan to get access to the event. Your QR code was emailed to you when you bought your ticket and you will find it in your Registration confirmation – #mtpcon London 2023 email. If you are having issues locating this, please email hello@mindtheproduct.com.
Can I change the details on my ticket?
Yes, but only the current ticket holder can do this.
You can update your ticket details up to two days before the event, including name, job title, etc. Please make sure these details are correct as they will be what is shown on your online event profile and in-person event badge.
You can change the details associated with your ticket by clicking the “Already registered” link on our Cvent Event info page. Enter your confirmation number and click “Modify registration” on the Cvent Confirmation page.
This will take you back through the registration process. Work through and amend the “Attendee information” section(name, surname and email address etc) and click “Next” to continue. Once you are sure everything is correct, click “Finish” to confirm the changes.
If you need assistance please contact us at hello@mindtheproduct.com and we will help you make the updates.Can I pay for my ticket(s) by invoice?
We require a minimum order of 5 tickets to issue an invoice. Early Bird conference tickets cannot be purchased by invoice. Request to pay by invoice by emailing hello@mindtheproduct.com.
- Tickets are not held until payment has been made – there are no exceptions to this.
- We cannot agree to any terms and conditions associated with Purchase Order numbers or other supplier agreements.
- We do not fill in supplier detail forms for ticket invoices – if you cannot find details you require on our website – please ask.
Please note that we will not issue any invoice after 9th of October.
- Cancellations/ Changing of circumstances keyboard_arrow_right
If I am no longer able to attend, can I get a refund?
We offer a full refund up to one month before our conference and Leadership Forum, and two weeks before our workshops. To request a refund, please email hello@mindtheproduct.com with your confirmation number, putting “Refund” in the subject line. Alternatively, you could arrange for your ticket to be transferred to a colleague.
Can I transfer my ticket from In-person to Digital and receive a refund of the difference?
For ticket transfer requests from In-person to Digital, we will only offer a refund for the difference if we receive the request up to one month before the conference. To request to change from In-Person to Digital, please email hello@mindtheproduct.com with your confirmation number.
I can no longer attend, can I transfer the ticket to my colleague?
Yes, but only the current ticket holder can do this.
You will be able to transfer your ticket to a colleague by clicking the “Already registered” link in our Cvent Event info page, you will need to enter your confirmation number and click “Transfer ticket” on the Cvent Confirmation page. You will be asked to enter name, surname and email address of the person you are transferring the ticket to. Once you have filled out the information, click “Submit” to confirm.
If you need assistance please contact us at hello@mindtheproduct.com and we will help you make the updates.
- Location, travel & accessibilitykeyboard_arrow_right
How do I get to the conference?
The Barbican Centre (conference and Leadership Forum venue)
The Barbican is easy to get to through public transport or walking. Get directions from the Barbican’s website.
etc.venues – Marble Arch (workshops venue)
etc.venues – Marble Arch is located in Garfield House at 86-88 Edgware Road near Marble Arch, easy to get to through public transport or walking. Get directions from the ect.venues website.Is parking available?
Barbican Centre (conference and Leadership Forum venue)
etc.venues – Marble Arch (workshops)Are the venues you use accessible?
The Barbican Centre (conference and Leadership Forum venue)
For all accessibility information for the conference, please visit the Barbican’s website where you can view all information about the venue.
etc.venues – Marble Arch (workshops venue)
For accessibility information for the workshop venue, please visit about Etc.venues – Marble Arch’s website.Contact us
If you have any accessibility requirements you think we should be aware of, please let us know before the day so that we can ensure we meet your needs and have someone on hand to assist you if required.
- Networkingkeyboard_arrow_right
Do you share a list of attendees?
We don’t share any attendee info before or after the event. We respect our attendee’s privacy and are compelled by data protection laws to do so. We do allow people to opt into our networking app in order to make the most of the connections on the day. More details on the networking app will be shared with ticket holders closer to the event.
Are there networking opportunities/events that I can participate in?
Once the conference has started, you can connect with your fellow #mtpcon London attendees on the Attendee Hub, our official event platform, once the conference has started (you’ll be able to send direct messages and save details of any contacts you make). Details on how to access the attendee hub will be emailed to ticket holders nearer the event.
You’ll also be able to connect with your fellow attendees by:
* Taking part in digital speed networking whilst attending the event digitally
* Networking during the breaks at the Barbican (in-person ticket holders only)
* Attending our in-person afterparty (in-person ticket holders only)
- Visa application keyboard_arrow_right
Can I have a supporting letter for my visa application?
Absolutely. Please fill out this form and we will issue you with an invitation letter. You will need to have already purchased a ticket for us to send you a letter. If your visa application is rejected for whatever reason, you can still request a refund in alignment with our refund policy.
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