{ "version": "https://jsonfeed.org/version/1.1", "user_comment": "This feed allows you to read the posts from this site in any feed reader that supports the JSON Feed format. To add this feed to your reader, copy the following URL -- https://www.mindtheproduct.com/search/feed/json/ -- and add it your reader.", "next_url": "https://www.mindtheproduct.com/search/feed/json/?paged=2", "home_page_url": "https://www.mindtheproduct.com/search/", "feed_url": "https://www.mindtheproduct.com/search/feed/json/", "language": "en-GB", "title": "You searched for feed - Mind the Product", "description": "Conferences, training, and content for the world\u2019s largest community of product managers, designers, and developers.", "icon": "https://www.mindtheproduct.com/wp-content/uploads/2021/03/cropped-mindtheproduct-favicon.png", "items": [ { "id": "https://www.mindtheproduct.com/?p=39439", "url": "https://www.mindtheproduct.com/building-great-products-through-feedback-and-psychology-amritha-arun-babu-product-leader-amazon/", "title": "Building great products through feedback and psychology: Amritha Arun Babu Mysore (Product Leader, Amazon)", "content_html": "

\u2026 teams, it\u2019s easier to balance tackling existing customer issues and innovating with new ideas.
\nAmritha believes that customer trust is a key asset to understanding the user. She suggests obtaining live and offline feedback, depending on the nature of the business: \u201cAdditionally, having an open line and regular communication system can establish a relationship

\n

The post Building great products through <em class="algolia-search-highlight">feed</em>back and psychology: Amritha Arun Babu Mysore (Product Leader, Amazon) appeared first on Mind the Product.

\n", "content_text": "\u2026 teams, it\u2019s easier to balance tackling existing customer issues and innovating with new ideas.\nAmritha believes that customer trust is a key asset to understanding the user. She suggests obtaining live and offline feedback, depending on the nature of the business: \u201cAdditionally, having an open line and regular communication system can establish a relationship\nThe post Building great products through <em class="algolia-search-highlight">feed</em>back and psychology: Amritha Arun Babu Mysore (Product Leader, Amazon) appeared first on Mind the Product.", "date_published": "2023-12-15T17:30:00+00:00", "date_modified": "2023-12-19T13:49:45+00:00", "authors": [ { "name": "Louron Pratt", "url": "https://www.mindtheproduct.com/author/louronpratt591/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/02/IMG_5326.jpeg" } ], "author": { "name": "Louron Pratt", "url": "https://www.mindtheproduct.com/author/louronpratt591/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/02/IMG_5326.jpeg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2023/12/shutterstock_2017858181-scaled.jpg", "tags": [ "Product Psychology", "User Behaviour" ], "summary": "\u2026 teams, it\u2019s easier to balance tackling existing customer issues and innovating with new ideas.\nAmritha believes that customer trust is a key asset to understanding the user. She suggests obtaining live and offline feedback, depending on the nature of the business: \u201cAdditionally, having an open line and regular communication system can establish a relationship" }, { "id": "https://www.mindtheproduct.com/?p=27132", "url": "https://www.mindtheproduct.com/getting-fast-feedback-a-quick-guide-for-product-managers/", "title": "Getting fast feedback: A quick guide for product managers", "content_html": "

\u2026 quick guide, we\u2019ll provide some tips on how to gather the most effective feedback, and ways to best make use of it.
\nBest strategies for gathering feedback
\nOverall, you should always focus on quality over quantity when collating feedback. Kate Dames, Product Owner at Funficient says: \u201cQuality feedback is the fastest feedback. When you \u2026

\n

The post Getting fast <em class="algolia-search-highlight">feed</em>back: A quick guide for product managers appeared first on Mind the Product.

\n", "content_text": "\u2026 quick guide, we\u2019ll provide some tips on how to gather the most effective feedback, and ways to best make use of it.\nBest strategies for gathering feedback\nOverall, you should always focus on quality over quantity when collating feedback. Kate Dames, Product Owner at Funficient says: \u201cQuality feedback is the fastest feedback. When you \u2026\nThe post Getting fast <em class="algolia-search-highlight">feed</em>back: A quick guide for product managers appeared first on Mind the Product.", "date_published": "2022-03-28T10:00:00+01:00", "date_modified": "2022-07-12T20:40:16+01:00", "authors": [ { "name": "Louron Pratt", "url": "https://www.mindtheproduct.com/author/louronpratt591/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/02/IMG_5326.jpeg" } ], "author": { "name": "Louron Pratt", "url": "https://www.mindtheproduct.com/author/louronpratt591/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/02/IMG_5326.jpeg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2022/02/shutterstock_1727590801-scaled.jpg", "tags": [ "Product Research", "Feedback", "Internal Users", "Premium Content", "User Feedback" ], "summary": "\u2026 quick guide, we\u2019ll provide some tips on how to gather the most effective feedback, and ways to best make use of it.\nBest strategies for gathering feedback\nOverall, you should always focus on quality over quantity when collating feedback. Kate Dames, Product Owner at Funficient says: \u201cQuality feedback is the fastest feedback. When you \u2026" }, { "id": "https://www.mindtheproduct.com/?p=26410", "url": "https://www.mindtheproduct.com/the-most-effective-channels-to-gain-customer-feedback-part-2/", "title": "The most effective channels to gain customer feedback: Part 2", "content_html": "

\u2026 product questions. However, \u201cCustDev\u201d is not only about conducting interviews. In the first part of this series, we looked at the most effective channels to gain customer feedback from. In this part, we'll be delving into the best ways to summarize and process it.
\nHow to analyze the received feedback?
\nAll the feedback you \u2026

\n

The post The most effective channels to gain customer <em class="algolia-search-highlight">feed</em>back: Part 2 appeared first on Mind the Product.

\n", "content_text": "\u2026 product questions. However, \u201cCustDev\u201d is not only about conducting interviews. In the first part of this series, we looked at the most effective channels to gain customer feedback from. In this part, we'll be delving into the best ways to summarize and process it.\nHow to analyze the received feedback?\nAll the feedback you \u2026\nThe post The most effective channels to gain customer <em class="algolia-search-highlight">feed</em>back: Part 2 appeared first on Mind the Product.", "date_published": "2022-01-13T10:00:00+00:00", "date_modified": "2022-09-15T15:11:36+01:00", "authors": [ { "name": "Andriy Zapisotskyi", "url": "https://www.mindtheproduct.com/author/andriy-zapisotskyi/", "avatar": "https://secure.gravatar.com/avatar/036c93cc0c6f86c003bb10ed10ccf136?s=512&d=wp_user_avatar&r=g" } ], "author": { "name": "Andriy Zapisotskyi", "url": "https://www.mindtheproduct.com/author/andriy-zapisotskyi/", "avatar": "https://secure.gravatar.com/avatar/036c93cc0c6f86c003bb10ed10ccf136?s=512&d=wp_user_avatar&r=g" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2022/01/shutterstock_1401200822-scaled.jpg", "tags": [ "Customer Feedback", "Guest Post", "Series", "Product Research" ], "summary": "\u2026 product questions. However, \u201cCustDev\u201d is not only about conducting interviews. In the first part of this series, we looked at the most effective channels to gain customer feedback from. In this part, we'll be delving into the best ways to summarize and process it.\nHow to analyze the received feedback?\nAll the feedback you \u2026" }, { "id": "https://www.mindtheproduct.com/?p=26361", "url": "https://www.mindtheproduct.com/what-channels-to-use-to-gain-customer-feedback-part-1-of-2/", "title": "The most effective channels to gain customer feedback: Part 1 of 2", "content_html": "

\u2026 Growth Marketing Lead of Mailtrap, and Anna Dzegilevich, Product Manager at Jooble, explain customer development, why it is so important, and share several ways to collect customer feedback in addition to traditional interviews.
\nOverall, customer feedback helps to save product development costs, build MVPs much faster and create the product the market needs, rather than \u2026

\n

The post The most effective channels to gain customer <em class="algolia-search-highlight">feed</em>back: Part 1 of 2 appeared first on Mind the Product.

\n", "content_text": "\u2026 Growth Marketing Lead of Mailtrap, and Anna Dzegilevich, Product Manager at Jooble, explain customer development, why it is so important, and share several ways to collect customer feedback in addition to traditional interviews.\nOverall, customer feedback helps to save product development costs, build MVPs much faster and create the product the market needs, rather than \u2026\nThe post The most effective channels to gain customer <em class="algolia-search-highlight">feed</em>back: Part 1 of 2 appeared first on Mind the Product.", "date_published": "2021-12-21T10:00:00+00:00", "date_modified": "2021-12-22T10:37:14+00:00", "authors": [ { "name": "Andriy Zapisotskyi", "url": "https://www.mindtheproduct.com/author/andriy-zapisotskyi/", "avatar": "https://secure.gravatar.com/avatar/036c93cc0c6f86c003bb10ed10ccf136?s=512&d=wp_user_avatar&r=g" } ], "author": { "name": "Andriy Zapisotskyi", "url": "https://www.mindtheproduct.com/author/andriy-zapisotskyi/", "avatar": "https://secure.gravatar.com/avatar/036c93cc0c6f86c003bb10ed10ccf136?s=512&d=wp_user_avatar&r=g" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2021/12/shutterstock_1859445490.jpg", "tags": [ "Customer Feedback", "Guest Post", "Series", "Product Research" ], "summary": "\u2026 Growth Marketing Lead of Mailtrap, and Anna Dzegilevich, Product Manager at Jooble, explain customer development, why it is so important, and share several ways to collect customer feedback in addition to traditional interviews.\nOverall, customer feedback helps to save product development costs, build MVPs much faster and create the product the market needs, rather than \u2026" }, { "id": "https://www.mindtheproduct.com/?p=21319", "url": "https://www.mindtheproduct.com/beware-the-tyranny-of-customer-feedback/", "title": "Beware the Tyranny of Customer Feedback", "content_html": "

\u2026 through on these blind promises you\u2019ve made and, if you succeed, you end up with a bloated product. If you fail... well, goodbye trust.
\nUsing open feedback systems, driven by customer desire, is not customer obsession. It\u2019s customer abdication, and it holds you back from being clear-eyed about the decisions you will \u2026

\n

The post Beware the Tyranny of Customer <em class="algolia-search-highlight">Feed</em>back appeared first on Mind the Product.

\n", "content_text": "\u2026 through on these blind promises you\u2019ve made and, if you succeed, you end up with a bloated product. If you fail... well, goodbye trust.\nUsing open feedback systems, driven by customer desire, is not customer obsession. It\u2019s customer abdication, and it holds you back from being clear-eyed about the decisions you will \u2026\nThe post Beware the Tyranny of Customer <em class="algolia-search-highlight">Feed</em>back appeared first on Mind the Product.", "date_published": "2020-09-03T10:30:00+01:00", "date_modified": "2022-09-15T15:32:33+01:00", "authors": [ { "name": "Adam Thomas", "url": "https://www.mindtheproduct.com/author/adam-thomas/", "avatar": "https://secure.gravatar.com/avatar/8fdc1c2129c74e11d5557a4ea1e87f40?s=512&d=wp_user_avatar&r=g" } ], "author": { "name": "Adam Thomas", "url": "https://www.mindtheproduct.com/author/adam-thomas/", "avatar": "https://secure.gravatar.com/avatar/8fdc1c2129c74e11d5557a4ea1e87f40?s=512&d=wp_user_avatar&r=g" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2020/09/shutterstock_1284524533.jpg", "tags": [ "Customer Feedback", "Customer Focused", "customer obsession", "customer problems", "feedback program", "Maintenance", "Problem Space", "tech debt", "Technical Debt", "User Feedback", "Product Development Process", "Product Research" ] }, { "id": "https://www.mindtheproduct.com/?p=17001", "url": "https://www.mindtheproduct.com/how-to-avoid-market-feedback-traps/", "title": "How to avoid market feedback traps", "content_html": "

Should you always listen to market feedback? Let's consider the question and understand how product managers can avoid common B2B market feedback traps.
\nIf you were to ask me whether you, as a product manager, should you always listen to market feedback? My answer would be yes, definitely. Sometimes. Here\u2019s why.
\nHenry Ford \u2026

\n

The post How to avoid market <em class="algolia-search-highlight">feed</em>back traps appeared first on Mind the Product.

\n", "content_text": "Should you always listen to market feedback? Let's consider the question and understand how product managers can avoid common B2B market feedback traps.\nIf you were to ask me whether you, as a product manager, should you always listen to market feedback? My answer would be yes, definitely. Sometimes. Here\u2019s why.\nHenry Ford \u2026\nThe post How to avoid market <em class="algolia-search-highlight">feed</em>back traps appeared first on Mind the Product.", "date_published": "2019-09-02T14:33:00+01:00", "date_modified": "2022-07-15T15:15:04+01:00", "authors": [ { "name": "Aaron Kechley", "url": "https://www.mindtheproduct.com/author/aaron-kechley/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2019/09/aaron.png" } ], "author": { "name": "Aaron Kechley", "url": "https://www.mindtheproduct.com/author/aaron-kechley/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2019/09/aaron.png" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2019/09/Shutterstock_2005365065-scaled.jpg", "tags": [ "B2B products", "Bias", "Customer Feedback", "Guest Post", "Product Management", "Product Management Skills", "Product Management Process", "Product Roadmap" ], "summary": "Should you always listen to market feedback? Let's consider the question and understand how product managers can avoid common B2B market feedback traps.\nIf you were to ask me whether you, as a product manager, should you always listen to market feedback? My answer would be yes, definitely. Sometimes. Here\u2019s why.\nHenry Ford \u2026" }, { "id": "https://www.mindtheproduct.com/?p=14132", "url": "https://www.mindtheproduct.com/managing-feedback-do-you-start-with-a-no/", "title": "Managing Feedback: Do you start with a No?", "content_html": "

\u2026 asks for another meeting.
\nSo how do you say \u201cNo\u201d while maintaining a sense of collaboration? \u00a0It\u2019s critical that you establish the best method for receiving feedback in your organization and access feedback from those close to the consumer in a method that isn\u2019t disruptive. \u00a0Establish the best method for receiving feedback within \u2026

\n

The post Managing <em class="algolia-search-highlight">Feed</em>back: Do you start with a No? appeared first on Mind the Product.

\n", "content_text": "\u2026 asks for another meeting.\nSo how do you say \u201cNo\u201d while maintaining a sense of collaboration? \u00a0It\u2019s critical that you establish the best method for receiving feedback in your organization and access feedback from those close to the consumer in a method that isn\u2019t disruptive. \u00a0Establish the best method for receiving feedback within \u2026\nThe post Managing <em class="algolia-search-highlight">Feed</em>back: Do you start with a No? appeared first on Mind the Product.", "date_published": "2018-10-29T13:54:00+00:00", "date_modified": "2018-10-26T11:56:30+01:00", "authors": [ { "name": "Cliff Newby", "url": "https://www.mindtheproduct.com/author/cliff-newby/", "avatar": "https://secure.gravatar.com/avatar/e8d7db0711253aba5599b7e1b80d3266?s=512&d=wp_user_avatar&r=g" } ], "author": { "name": "Cliff Newby", "url": "https://www.mindtheproduct.com/author/cliff-newby/", "avatar": "https://secure.gravatar.com/avatar/e8d7db0711253aba5599b7e1b80d3266?s=512&d=wp_user_avatar&r=g" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2018/10/feedback.jpg", "tags": [ "Communication", "Feedback", "feedback loop", "feedback program", "Product Management", "Prioritisation", "Product Development Process", "Product Management", "Product Management Skills" ] }, { "id": "https://www.mindtheproduct.com/?p=13304", "url": "https://www.mindtheproduct.com/how-we-created-a-successful-weekly-user-feedback-program/", "title": "How we Created a Successful Weekly User Feedback Program", "content_html": "

If you\u2019re a product manager, UX researcher, or startup founder, you know how valuable customer\u00a0feedback can be. You\u2019ve probably heard the current buzzword \u201ccontinuous delivery\u201d and recognise that learning about your users\u2019\u00a0problems and experiences on an ongoing basis makes for\u00a0better, more creative, and effective product decisions.
\nYou\u00a0no doubt have \u2026

\n

The post How we Created a Successful Weekly User <em class="algolia-search-highlight">Feed</em>back Program appeared first on Mind the Product.

\n", "content_text": "If you\u2019re a product manager, UX researcher, or startup founder, you know how valuable customer\u00a0feedback can be. You\u2019ve probably heard the current buzzword \u201ccontinuous delivery\u201d and recognise that learning about your users\u2019\u00a0problems and experiences on an ongoing basis makes for\u00a0better, more creative, and effective product decisions.\nYou\u00a0no doubt have \u2026\nThe post How we Created a Successful Weekly User <em class="algolia-search-highlight">Feed</em>back Program appeared first on Mind the Product.", "date_published": "2018-06-01T15:10:00+01:00", "date_modified": "2018-06-01T14:00:36+01:00", "authors": [ { "name": "Laure Parsons", "url": "https://www.mindtheproduct.com/author/laure-parsons/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2022/02/laure-x-cast-1-768x768.jpg" } ], "author": { "name": "Laure Parsons", "url": "https://www.mindtheproduct.com/author/laure-parsons/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2022/02/laure-x-cast-1-768x768.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2018/05/marco-polo.png", "tags": [ "Product Research", "feedback program", "Marco Polo", "Product Management", "User Feedback" ] }, { "id": "https://www.mindtheproduct.com/?p=7846", "url": "https://www.mindtheproduct.com/when-customer-feedback-leads-positive-metrics-follow/", "title": "When Customer Feedback Leads, Positive Metrics Follow", "content_html": "

\u2026 what the metrics can\u2019t\u2014why the KPIs are changing (or not). In other words, you have to gather qualitative data.
\nPeel Back the Layers of Customer Feedback
\nCustomer feedback has several layers. As I\u2019ve learned over time in talking to customers, it\u2019s often not about what people say, but rather what they \u2026

\n

The post When Customer <em class="algolia-search-highlight">Feed</em>back Leads, Positive Metrics Follow appeared first on Mind the Product.

\n", "content_text": "\u2026 what the metrics can\u2019t\u2014why the KPIs are changing (or not). In other words, you have to gather qualitative data.\nPeel Back the Layers of Customer Feedback\nCustomer feedback has several layers. As I\u2019ve learned over time in talking to customers, it\u2019s often not about what people say, but rather what they \u2026\nThe post When Customer <em class="algolia-search-highlight">Feed</em>back Leads, Positive Metrics Follow appeared first on Mind the Product.", "date_published": "2016-02-23T10:00:04+00:00", "date_modified": "2016-02-03T16:43:35+00:00", "authors": [ { "name": "Tricia Cervenan", "url": "https://www.mindtheproduct.com/author/tricia-cervenan/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2016/02/Tricia-Cervenan.jpg" } ], "author": { "name": "Tricia Cervenan", "url": "https://www.mindtheproduct.com/author/tricia-cervenan/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2016/02/Tricia-Cervenan.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2016/02/Customer-Feedback.jpg", "tags": [ "Customer Feedback", "Data Analysis", "Kpis", "Metrics", "Qualitative Data", "Data Driven Product Management", "Guest Post" ] }, { "id": "https://www.mindtheproduct.com/?p=6845", "url": "https://www.mindtheproduct.com/tools-for-customer-feedback/", "title": "The Most Effective Research Tools for Gathering Customer Feedback", "content_html": "

It\u2019s no surprise that product teams at companies large and small are increasingly emphasizing methodologies to capture customer\u00a0feedback early and often. Generating feedback is critical to becoming a user-centric organization, and the chart below illustrates the overwhelmingly positive stock performance of the top 10 companies on Forrester\u2019s Annual Customer Experience Ranking \u2026

\n

The post The Most Effective Research Tools for Gathering Customer <em class="algolia-search-highlight">Feed</em>back appeared first on Mind the Product.

\n", "content_text": "It\u2019s no surprise that product teams at companies large and small are increasingly emphasizing methodologies to capture customer\u00a0feedback early and often. Generating feedback is critical to becoming a user-centric organization, and the chart below illustrates the overwhelmingly positive stock performance of the top 10 companies on Forrester\u2019s Annual Customer Experience Ranking \u2026\nThe post The Most Effective Research Tools for Gathering Customer <em class="algolia-search-highlight">Feed</em>back appeared first on Mind the Product.", "date_published": "2015-07-06T16:19:52+01:00", "date_modified": "2015-07-02T13:04:51+01:00", "authors": [ { "name": "Linda Escobar", "url": "https://www.mindtheproduct.com/author/linda-escobar/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2018/07/avatar_cropped-768x768.png" } ], "author": { "name": "Linda Escobar", "url": "https://www.mindtheproduct.com/author/linda-escobar/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2018/07/avatar_cropped-768x768.png" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2015/06/Customer_feedback_product_managers.jpg", "tags": [ "Customer Feedback", "Customer Insights", "tools", "User Feedback", "User Insights", "Data Driven Product Management", "Product Management Skills" ] } ] }