User Experience (UX) - Mind the Product https://www.mindtheproduct.com/category/user-experience/ Conferences, training, and content for the world’s largest community of product managers, designers, and developers. Thu, 25 Jan 2024 13:04:13 +0000 en-GB hourly 1 https://wordpress.org/?v=6.4.2 https://www.mindtheproduct.com/wp-content/uploads/2021/03/cropped-mindtheproduct-favicon-32x32.png User Experience (UX) - Mind the Product https://www.mindtheproduct.com/category/user-experience/ 32 32 The ten truths of customer-centric product teams https://www.mindtheproduct.com/the-ten-truths-of-customer/ https://www.mindtheproduct.com/the-ten-truths-of-customer/#respond Tue, 23 Jan 2024 10:00:00 +0000 https://www.mindtheproduct.com/?p=39987 Discover the 10 principles to be a successful customer-centric product team to drive positive customer outcome and increased loyalty. Read more »

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]]> https://www.mindtheproduct.com/the-ten-truths-of-customer/feed/ 0 Demystifying product thinking: A guide to user-centric innovation https://www.mindtheproduct.com/demystifying-product-thinking-a-guide-to-user-centric-innovation/ https://www.mindtheproduct.com/demystifying-product-thinking-a-guide-to-user-centric-innovation/#comments Thu, 18 Jan 2024 10:00:00 +0000 https://www.mindtheproduct.com/?p=39889 A comprehensive guide unpacking everything about product thinking, from fundamental concepts to practical frameworks and tools. Read more »

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]]> https://www.mindtheproduct.com/demystifying-product-thinking-a-guide-to-user-centric-innovation/feed/ 1 User journey optimization https://www.mindtheproduct.com/user-journey-optimization/ https://www.mindtheproduct.com/user-journey-optimization/#respond Tue, 26 Dec 2023 10:00:00 +0000 https://www.mindtheproduct.com/?p=39542 Learn the mathematical analysis behind effective user experience design, ensuring your website or app remains user-friendly and results-driven. Read more »

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]]> https://www.mindtheproduct.com/user-journey-optimization/feed/ 0 SUNDAY REWIND: 8 rules for flow in product https://www.mindtheproduct.com/sunday-rewind-8-rules-for-flow-in-product/ https://www.mindtheproduct.com/sunday-rewind-8-rules-for-flow-in-product/#respond Sun, 03 Dec 2023 10:00:00 +0000 https://www.mindtheproduct.com/?p=39159 Earlier this year, Ebenezer Diagi, Product Manager and Designer at ZIMVEST wrote a great guest post for Mind the Product on engaging your users through flow. In this Sunday's rewind, we look back to this engaging piece. Read on for a quick recap. Read more »

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]]> https://www.mindtheproduct.com/sunday-rewind-8-rules-for-flow-in-product/feed/ 0 An illusion: ‘Product is the voice of the customer’ https://www.mindtheproduct.com/an-illusion-product-is-the-voice-of-the-customer/ https://www.mindtheproduct.com/an-illusion-product-is-the-voice-of-the-customer/#respond Tue, 10 Oct 2023 13:00:00 +0000 https://www.mindtheproduct.com/?p=37995 Discover why UX strategists, not just product managers, are the true 'empathy ambassadors' amplifying the voice of the customer in this guest post, written by Phillip Keiken. Read more »

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]]> https://www.mindtheproduct.com/an-illusion-product-is-the-voice-of-the-customer/feed/ 0 The experience IS the product https://www.mindtheproduct.com/the-experience-is-the-product/ https://www.mindtheproduct.com/the-experience-is-the-product/#respond Tue, 19 Sep 2023 09:00:00 +0000 https://www.mindtheproduct.com/?p=36955 What if you cannot touch or feel your product? What if your product is more than a product? What if your product is the experience itself? Let’s start with a step back and review the age-old definition of Product. In its essence, a product can be defined as a tangible or intangible item or entity Read more »

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]]> https://www.mindtheproduct.com/the-experience-is-the-product/feed/ 0 The fusion phenomenon: product strategy vs UX strategy https://www.mindtheproduct.com/the-fusion-phenomenon-product-strategy-vs-ux-strategy/ https://www.mindtheproduct.com/the-fusion-phenomenon-product-strategy-vs-ux-strategy/#respond Fri, 18 Aug 2023 09:00:00 +0000 https://www.mindtheproduct.com/?p=36586 Making the case for the unification of product strategy and UX strategy, its advantages and potential pitfalls Read more »

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]]> https://www.mindtheproduct.com/the-fusion-phenomenon-product-strategy-vs-ux-strategy/feed/ 0 Measuring the user experience by Tomer Sharon https://www.mindtheproduct.com/measuring-the-user-experience-by-tomer-sharon/ https://www.mindtheproduct.com/measuring-the-user-experience-by-tomer-sharon/#respond Mon, 26 Jun 2023 09:00:00 +0000 https://www.mindtheproduct.com/?p=35631 In this #mtpcon San Francisco 2023 keynote, Tomer Sharon Co-founder and CXO at workplace experience platform anywell, talks about measuring the user experience and the advantages of high-level metrics. Watch the video in full of read on for his key points.  Read more »

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]]> https://www.mindtheproduct.com/measuring-the-user-experience-by-tomer-sharon/feed/ 0 How to redefine personalisation for your users https://www.mindtheproduct.com/how-to-redefine-personalisation-for-your-users/ https://www.mindtheproduct.com/how-to-redefine-personalisation-for-your-users/#respond Fri, 09 Jun 2023 09:00:00 +0000 https://www.mindtheproduct.com/?p=35336 Trouble is brewing in product personalisation, and it starts with user feedback. Shaan Bassi, Cofounder & CEO of product analytics platform Kouo discusses the state of user personalisation and provides a solution to unlock the potential of personalisation. Read more »

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]]> https://www.mindtheproduct.com/how-to-redefine-personalisation-for-your-users/feed/ 0 Why customer support is a vital part of brand promise https://www.mindtheproduct.com/why-customer-support-is-a-vital-part-of-brand-promise/ https://www.mindtheproduct.com/why-customer-support-is-a-vital-part-of-brand-promise/#respond Thu, 25 May 2023 09:00:00 +0000 https://www.mindtheproduct.com/?p=34758 Customer success and support are an imperative part of the overall user experience of a product. In this post, Rob Armstrong explains how product and customer teams can work together to create an effective product strategy.  Read more »

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