{ "version": "https://jsonfeed.org/version/1.1", "user_comment": "This feed allows you to read the posts from this site in any feed reader that supports the JSON Feed format. To add this feed to your reader, copy the following URL -- https://www.mindtheproduct.com/category/user-experience/feed/json/ -- and add it your reader.", "next_url": "https://www.mindtheproduct.com/category/user-experience/feed/json/?paged=2", "home_page_url": "https://www.mindtheproduct.com/category/user-experience/", "feed_url": "https://www.mindtheproduct.com/category/user-experience/feed/json/", "language": "en-GB", "title": "User Experience (UX) - Mind the Product", "description": "Conferences, training, and content for the world\u2019s largest community of product managers, designers, and developers.", "icon": "https://www.mindtheproduct.com/wp-content/uploads/2021/03/cropped-mindtheproduct-favicon.png", "items": [ { "id": "https://www.mindtheproduct.com/?p=39987", "url": "https://www.mindtheproduct.com/the-ten-truths-of-customer/", "title": "The ten truths of customer-centric product teams", "content_html": "

Discover the 10 principles to be a successful customer-centric product team to drive positive customer outcome and increased loyalty. Read more »

\n

The post The ten truths of customer-centric product teams appeared first on Mind the Product.

\n", "content_text": "Discover the 10 principles to be a successful customer-centric product team to drive positive customer outcome and increased loyalty. Read more »\nThe post The ten truths of customer-centric product teams appeared first on Mind the Product.", "date_published": "2024-01-23T10:00:00+00:00", "date_modified": "2024-01-25T13:04:13+00:00", "authors": [ { "name": "Leslie Grandy", "url": "https://www.mindtheproduct.com/author/lesliegrandy/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2024/01/Leslie-Sq-headshot-768x768.jpg" } ], "author": { "name": "Leslie Grandy", "url": "https://www.mindtheproduct.com/author/lesliegrandy/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2024/01/Leslie-Sq-headshot-768x768.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2024/01/shutterstock_1296897703-scaled.jpg", "tags": [ "Guest Post", "User Experience (UX)" ], "summary": "Discover the 10 principles to be a successful customer-centric product team to drive positive customer outcome and increased loyalty. Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=39889", "url": "https://www.mindtheproduct.com/demystifying-product-thinking-a-guide-to-user-centric-innovation/", "title": "Demystifying product thinking: A guide to user-centric innovation", "content_html": "

A comprehensive guide unpacking everything about product thinking, from fundamental concepts to practical frameworks and tools. Read more »

\n

The post Demystifying product thinking: A guide to user-centric innovation appeared first on Mind the Product.

\n", "content_text": "A comprehensive guide unpacking everything about product thinking, from fundamental concepts to practical frameworks and tools. Read more »\nThe post Demystifying product thinking: A guide to user-centric innovation appeared first on Mind the Product.", "date_published": "2024-01-18T10:00:00+00:00", "date_modified": "2024-01-17T13:39:33+00:00", "authors": [ { "name": "Sid Saladi", "url": "https://www.mindtheproduct.com/author/sid-saladi/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/06/sid-saladi.jpg" } ], "author": { "name": "Sid Saladi", "url": "https://www.mindtheproduct.com/author/sid-saladi/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/06/sid-saladi.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2024/01/d39f2448-a54a-49f0-bf34-a65806c7895f_image.0.jpg", "tags": [ "Guest Post", "User Experience (UX)" ], "summary": "A comprehensive guide unpacking everything about product thinking, from fundamental concepts to practical frameworks and tools. Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=39542", "url": "https://www.mindtheproduct.com/user-journey-optimization/", "title": "User journey optimization", "content_html": "

Learn the mathematical analysis behind effective user experience design, ensuring your website or app remains user-friendly and results-driven. Read more »

\n

The post User journey optimization appeared first on Mind the Product.

\n", "content_text": "Learn the mathematical analysis behind effective user experience design, ensuring your website or app remains user-friendly and results-driven. Read more »\nThe post User journey optimization appeared first on Mind the Product.", "date_published": "2023-12-26T10:00:00+00:00", "date_modified": "2024-01-02T10:40:06+00:00", "authors": [ { "name": "Dhia Eddine Bouali", "url": "https://www.mindtheproduct.com/author/dhiaeddinebouali/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/12/photo-profil.jpg" } ], "author": { "name": "Dhia Eddine Bouali", "url": "https://www.mindtheproduct.com/author/dhiaeddinebouali/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/12/photo-profil.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2023/12/shutterstock_2171715399-scaled.jpg", "tags": [ "Guest Post", "User Experience (UX)" ], "summary": "Learn the mathematical analysis behind effective user experience design, ensuring your website or app remains user-friendly and results-driven. Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=39159", "url": "https://www.mindtheproduct.com/sunday-rewind-8-rules-for-flow-in-product/", "title": "SUNDAY REWIND: 8 rules for flow in product", "content_html": "

Earlier this year, Ebenezer Diagi, Product Manager and Designer at ZIMVEST\u00a0wrote a great guest post for Mind the Product on engaging your users through flow. In this Sunday's rewind, we look back to this engaging piece. Read on for a quick recap. Read more »

\n

The post SUNDAY REWIND: 8 rules for flow in product appeared first on Mind the Product.

\n", "content_text": "Earlier this year, Ebenezer Diagi, Product Manager and Designer at ZIMVEST\u00a0wrote a great guest post for Mind the Product on engaging your users through flow. In this Sunday's rewind, we look back to this engaging piece. Read on for a quick recap. Read more »\nThe post SUNDAY REWIND: 8 rules for flow in product appeared first on Mind the Product.", "date_published": "2023-12-03T10:00:00+00:00", "date_modified": "2023-11-30T16:47:11+00:00", "authors": [ { "name": "Louron Pratt", "url": "https://www.mindtheproduct.com/author/louronpratt591/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/02/IMG_5326.jpeg" } ], "author": { "name": "Louron Pratt", "url": "https://www.mindtheproduct.com/author/louronpratt591/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/02/IMG_5326.jpeg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2023/04/d0d2e759-a850-496d-bafd-207c03497e62_Untitled.jpg", "tags": [ "Sunday Rewind", "User Experience (UX)", "Product Psychology" ], "summary": "Earlier this year, Ebenezer Diagi, Product Manager and Designer at ZIMVEST\u00a0wrote a great guest post for Mind the Product on engaging your users through flow. In this Sunday's rewind, we look back to this engaging piece. Read on for a quick recap. Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=37995", "url": "https://www.mindtheproduct.com/an-illusion-product-is-the-voice-of-the-customer/", "title": "An illusion: \u2018Product is the voice of the customer\u2019", "content_html": "

Discover why UX strategists, not just product managers, are the true 'empathy ambassadors' amplifying the voice of the customer in this guest post, written by Phillip Keiken. Read more »

\n

The post An illusion: \u2018Product is the voice of the customer\u2019 appeared first on Mind the Product.

\n", "content_text": "Discover why UX strategists, not just product managers, are the true 'empathy ambassadors' amplifying the voice of the customer in this guest post, written by Phillip Keiken. Read more »\nThe post An illusion: \u2018Product is the voice of the customer\u2019 appeared first on Mind the Product.", "date_published": "2023-10-10T14:00:00+01:00", "date_modified": "2023-10-13T13:04:10+01:00", "authors": [ { "name": "Phillip Keiken", "url": "https://www.mindtheproduct.com/author/phillipkeiken110/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/08/1665054814912.jpeg" } ], "author": { "name": "Phillip Keiken", "url": "https://www.mindtheproduct.com/author/phillipkeiken110/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/08/1665054814912.jpeg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2023/10/shutterstock_2103186872-scaled.jpg", "tags": [ "Guest Post", "Ux", "Product Management", "User Experience (UX)" ], "summary": "Discover why UX strategists, not just product managers, are the true 'empathy ambassadors' amplifying the voice of the customer in this guest post, written by Phillip Keiken. Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=36955", "url": "https://www.mindtheproduct.com/the-experience-is-the-product/", "title": "The experience IS the product", "content_html": "

What if you cannot touch or feel your product? What if your product is more than a product? What if your product is the experience itself? Let\u2019s start with a step back and review the age-old definition of Product. In its essence, a product can be defined as a tangible or intangible item or entity Read more »

\n

The post The experience IS the product appeared first on Mind the Product.

\n", "content_text": "What if you cannot touch or feel your product? What if your product is more than a product? What if your product is the experience itself? Let\u2019s start with a step back and review the age-old definition of Product. In its essence, a product can be defined as a tangible or intangible item or entity Read more »\nThe post The experience IS the product appeared first on Mind the Product.", "date_published": "2023-09-19T10:00:00+01:00", "date_modified": "2023-09-04T18:08:31+01:00", "authors": [ { "name": "Phillip Keiken", "url": "https://www.mindtheproduct.com/author/phillipkeiken110/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/08/1665054814912.jpeg" } ], "author": { "name": "Phillip Keiken", "url": "https://www.mindtheproduct.com/author/phillipkeiken110/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/08/1665054814912.jpeg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2023/09/bastien-nvs-Lmd-CpZOGWc-unsplash-scaled.jpg", "tags": [ "Guest Post", "User Experience (UX)", "Product Management Skills" ] }, { "id": "https://www.mindtheproduct.com/?p=36586", "url": "https://www.mindtheproduct.com/the-fusion-phenomenon-product-strategy-vs-ux-strategy/", "title": "The fusion phenomenon: product strategy vs UX strategy", "content_html": "

Making the case for the unification of product strategy and UX strategy, its advantages and potential pitfalls Read more »

\n

The post The fusion phenomenon: product strategy vs UX strategy appeared first on Mind the Product.

\n", "content_text": "Making the case for the unification of product strategy and UX strategy, its advantages and potential pitfalls Read more »\nThe post The fusion phenomenon: product strategy vs UX strategy appeared first on Mind the Product.", "date_published": "2023-08-18T10:00:00+01:00", "date_modified": "2023-08-10T16:06:38+01:00", "authors": [ { "name": "Phillip Keiken", "url": "https://www.mindtheproduct.com/author/phillipkeiken110/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/08/1665054814912.jpeg" } ], "author": { "name": "Phillip Keiken", "url": "https://www.mindtheproduct.com/author/phillipkeiken110/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/08/1665054814912.jpeg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2015/08/UX-designer.jpg", "tags": [ "Building Product Teams", "Guest Post", "Product Strategy", "UX strategy", "User Experience (UX)" ], "summary": "Making the case for the unification of product strategy and UX strategy, its advantages and potential pitfalls Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=35631", "url": "https://www.mindtheproduct.com/measuring-the-user-experience-by-tomer-sharon/", "title": "Measuring the user experience by Tomer Sharon", "content_html": "

In this #mtpcon San Francisco 2023 keynote, Tomer Sharon\u00a0Co-founder and CXO at workplace experience platform anywell, talks about measuring the user experience and the advantages of high-level metrics. Watch the video in full of read on for his key points.\u00a0 Read more »

\n

The post Measuring the user experience by Tomer Sharon appeared first on Mind the Product.

\n", "content_text": "In this #mtpcon San Francisco 2023 keynote, Tomer Sharon\u00a0Co-founder and CXO at workplace experience platform anywell, talks about measuring the user experience and the advantages of high-level metrics. Watch the video in full of read on for his key points.\u00a0 Read more »\nThe post Measuring the user experience by Tomer Sharon appeared first on Mind the Product.", "date_published": "2023-06-26T10:00:00+01:00", "date_modified": "2023-06-26T11:12:02+01:00", "authors": [ { "name": "Eira Hayward", "url": "https://www.mindtheproduct.com/author/eira-hayward/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/eira-hayward.jpg" } ], "author": { "name": "Eira Hayward", "url": "https://www.mindtheproduct.com/author/eira-hayward/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/eira-hayward.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2023/06/WhatsApp-Image-2023-06-14-at-18.21.33.jpeg", "tags": [ "Metrics", "User Behaviour", "User Experience (UX)", "Product Management Conference", "Product Management Metrics and KPIs" ], "summary": "In this #mtpcon San Francisco 2023 keynote, Tomer Sharon\u00a0Co-founder and CXO at workplace experience platform anywell, talks about measuring the user experience and the advantages of high-level metrics. Watch the video in full of read on for his key points.\u00a0 Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=35336", "url": "https://www.mindtheproduct.com/how-to-redefine-personalisation-for-your-users/", "title": "How to redefine personalisation for your users", "content_html": "

Trouble is brewing in product personalisation, and it starts with user feedback. Shaan Bassi, Cofounder & CEO of product analytics platform Kouo discusses the state of user personalisation and provides a solution to unlock the potential of personalisation. Read more »

\n

The post How to redefine personalisation for your users appeared first on Mind the Product.

\n", "content_text": "Trouble is brewing in product personalisation, and it starts with user feedback. Shaan Bassi, Cofounder & CEO of product analytics platform Kouo discusses the state of user personalisation and provides a solution to unlock the potential of personalisation. Read more »\nThe post How to redefine personalisation for your users appeared first on Mind the Product.", "date_published": "2023-06-09T10:00:00+01:00", "date_modified": "2023-06-08T12:56:54+01:00", "authors": [ { "name": "Shaan Bassi", "url": "https://www.mindtheproduct.com/author/shaanbassi69147/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/06/Kouo-Shaan-2-of-3-1024x1024.jpg" } ], "author": { "name": "Shaan Bassi", "url": "https://www.mindtheproduct.com/author/shaanbassi69147/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/06/Kouo-Shaan-2-of-3-1024x1024.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2023/06/shutterstock_2254643791-scaled.jpg", "tags": [ "Guest Post", "User Experience (UX)" ], "summary": "Trouble is brewing in product personalisation, and it starts with user feedback. Shaan Bassi, Cofounder & CEO of product analytics platform Kouo discusses the state of user personalisation and provides a solution to unlock the potential of personalisation. Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=34758", "url": "https://www.mindtheproduct.com/why-customer-support-is-a-vital-part-of-brand-promise/", "title": "Why customer support is a vital part of brand promise", "content_html": "

Customer success and support are an imperative part of the overall user experience of a product. In this post, Rob Armstrong explains how product and customer teams can work together to create an effective product strategy.\u00a0 Read more »

\n

The post Why customer support is a vital part of brand promise appeared first on Mind the Product.

\n", "content_text": "Customer success and support are an imperative part of the overall user experience of a product. In this post, Rob Armstrong explains how product and customer teams can work together to create an effective product strategy.\u00a0 Read more »\nThe post Why customer support is a vital part of brand promise appeared first on Mind the Product.", "date_published": "2023-05-25T10:00:00+01:00", "date_modified": "2023-05-25T10:31:25+01:00", "authors": [ { "name": "Rob Armstrong", "url": "https://www.mindtheproduct.com/author/rob-armstrong/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/05/rob-hs.jpg" } ], "author": { "name": "Rob Armstrong", "url": "https://www.mindtheproduct.com/author/rob-armstrong/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/05/rob-hs.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2023/05/shutterstock_776701864-scaled.jpg", "tags": [ "Guest Post", "User Experience (UX)" ], "summary": "Customer success and support are an imperative part of the overall user experience of a product. In this post, Rob Armstrong explains how product and customer teams can work together to create an effective product strategy.\u00a0 Read more »

" } ] }